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 Utility Billing Software

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asyst:Utility Billing is a full-featured utility billing software system that looks and works like Microsoft® Office. Windows-based, asyst:Utility Billing software integrates seamlessly with the entire Microsoft Office family. asyst:Utility Billing software is one of a comprehensive system of individual applications that can be mixed and matched to meet the most exacting fund accounting needs. This utility billing software operates in either a single user or a small network PC environment.

asyst:Utility Billing is designed specifically for use by local governments or private utility. It integrates seamlessly with asyst:General Ledger for automatic entry of journal entries related to billing and cash payment entries, without further data entry. Despite its ease of use and value pricing, the asyst:Utility Billing is packed with features before only available in much more complex and expensive systems:

  • The entire system is on-line, with simple error corrections, yet audit and control features are integrated throughout.
  • Any number of metered or non-metered services can be accommodated, including multiple services of the same type (e.g., two water meters at the same address), and non-metered services whose charges are based upon consumption of a metered service (e.g., sewer charges based on water consumption.
  • Any number of taxes and surcharges can be tracked, keeping them separate for both billing and collections.
  • Deposits for individual services as well as membership fees can be entered, tracked, refunded, and paid interest (if required).
  • Meter readings can be entered in book order, randomly, and as self-read entries along with payment entry. Out of range readings are automatically flagged at entry time and again in the "missing and questionable readings" report.
  • Estimated readings are automatically calculated at entry time, and can also be "mass estimated" for an entire book at one time.
  • Each charge printed on a customer's bill is tracked as a separate open item. When collections are made, particularly when receiving partial payments, there's no question where the computer has posted the money.
  • True cycle billing is supported, and books can be easily moved from one cycle to another to accommodate growth and changes in meter readers' schedules.
  • Service can be initiated (turned on) at a location before the previous occupant is final billed at that location, allowing a new account to be established and a turn on date scheduled before the final bill is produced.
  • A customer can easily be transferred from one location to another, transferring balance information, deposits, etc.